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Got a question, a comment, or no idea where Ria lost her ball? Get in touch - we might be able to help.

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Where can I collect my order?

Once your order is confirmed, your dog can collect their parcel of good grub at the Pas Kitchen Dućančić, Frane Bulića 9, Zagreb, every working day from 10am to 6pm.

FAQ

What we get asked a lot

Why is 14 days the smallest order of food?

A dog usually needs 7 - 10 days to get used to new food. For furry ones with a sensitive stomach, settling in can take even longer.

Isn't a month 30 days? What sort of order lasts 28 days?

No, we haven't eaten two days' worth ourselves. The idea is that your dog's food arrives regularly every month, so you never again have to worry about running short or ending up with too much. With a little notice we prepare your dog's box on the same day, every single month.

How does the Pas Kitchen subscription work?

We put together a feeding plan and work out the right amount of food for your dog. Then we cook it fresh, just for them. A subscription saves you money and you can cancel it whenever you like. Like Netflix. 🍿

How do we work out how much food your dog needs?

We take a number of things into account when working out your dog's portion size. We ask how old they are, how much they weigh, their build, their activity level, how many treats they get a day, and so on.

The calorie guidelines were developed by our experienced veterinary nutritionist, who specialises in balanced diets for dogs.

Is Pas Kitchen raw food?

Pas Kitchen is not raw food. When we say fresh, we mean it is neither tinned nor dehydrated, but gently steamed so that it is safe, healthy and keeps all the nutrients your best friend needs for a healthy life.

How much room do I need in the fridge?

Most Pas Kitchen orders of 28 packs fit into a single fridge drawer.

How do I serve Pas Kitchen?

Serve it straight from the fridge, defrosted. There is no need to cook or heat it.

If your dog is a really fussy eater or prefers warm food, you can heat Pas Kitchen up. Warm Pas Kitchen is perfectly safe and even tastier to your dog, because it smells so good.

How do I store Pas Kitchen until serving?

Pas Kitchen arrives frozen. You can put some of the packs straight into the fridge to defrost overnight. A defrosted, unopened pack keeps in the fridge for up to 7 days.
Keep the rest of the grub in the freezer for up to 12 months.

An opened pack is safe in the fridge for up to 3 days.

How can I change the amount of food?

Every dog is different, and you know your dog best. If you would like to change the amount of food we recommended or are delivering, get in touch at any time and we will adjust the order to suit your dog.

Where do we deliver Pas Kitchen?

We deliver the grub and feed snouts all across Croatia.

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