Help

Sometimes we ask ourselves so many questions that we decided to write them down and share them with you

FAQ

What We Get Asked a Lot

Why is there 14 days minimum order?

A dog usually needs 7 - 10 days to get used to the new food. For furry ones with a sensitive stomach, settling in can take even longer.

Isn't a month 30 days long? What sort of order is a 28-day?

No, we haven't eaten two days' worth of food. The idea is that your dog's food arrives regularly every month, so you never again have to worry about running short or ending up with too much. We prepare your dog's box on the same day, every single month.

How does the Pas Kitchen Subscription work?

We put together a feeding plan and work out the right amount of food for your dog. Then we cook the food, fresh. With a subscription you save money. You can  cancel it whenever you like. Just like Netflix. 🍿

How do we work out how much food my dog needs?

We take a number of things into account when working out your dog's portion size. We ask questions like how old they are, how much they weigh, their build, activity level, how many treats they get a day, and so on.

The calories guidelines were developed by our experienced veterinary nutritionist, who specialises in balanced diets for dogs.

Is Pas Kitchen raw food?

No, Pas Kitchen is not raw food. When we say fresh, we mean it is neither tinned nor dehydrated, but gently steamed so that it is safe, healthy and keeps all the nutrients your best friend needs for a healthy life.

How much room do I need in the fridge?

Most Pas Kitchen orders of 28 packs fit into a single fridge drawer.

How do I serve Pas Kitchen?

Serve it straight from the fridge, defrosted. There is no need to cook or heat it.

If your dog is a really fussy eater or prefers warm food, you can heat the bag in warm water. Warm Pas Kitchen is perfectly safe and is often even tastier than cold. Don't ask how we know.

How do I store Pas Kitchen until serving?

Pas Kitchen arrives frozen. We suggest placing some of the packs straight in the fridge to defrost overnight. A defrosted, unopened pack is good in the fridge for up to 14 days.
Keep the rest of the bags in the freezer for up to 12 months.

An opened pack is safe refrigerated for up to 3 days.

How can I change the amount of food?

Every dog is different (yours is also extra special and cute, we know). You know your dog best. If you'd like to change your package, get in touch and we will adjust the order to suit your dog.

Where do we deliver Pas Kitchen?

All over Croatia, including most islands.

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